What Being A Freightliner Elite Support Certified Dealership Means For You
If you’ve been a Tom Nehl customer for any length of time, you’ve probably noticed the Elite Support logo around the dealership. This mark is a badge of honor that is earned through a rigorous certification process that ensures that we are meeting 135 criteria across 22 customer service areas. So what does that mean for you?
Express Assessment is the commitment to provide a preliminary diagnosis and communication to you within two hours of arrival.
This is the ultimate goal of the entire Elite Support Network. To that end, we are certified each year to ensure you have a consistent standard of service.
Our techs receive continual training from the experts at Freightliner and have a solid understanding of your vehicle system.
Robust Parts Availability:
We know which parts we need to have on hand to get you back on the road fast and have the largest parts inventory in Northeast Florida.
We provide a comfortable environment for drivers as we work to get your truck back on the road.